Frequently Asked Questions

For answers to frequently asked questions about Simple Issue Term Life Insurance click on the specific question below.

Why do I need life insurance?
How much life insurance do I need?
What is Simple Issue Term Life?
Is a medical exam required?
Can my application be denied?
When does my life insurance coverage begin?
Will I have to provide updated medical information during the life of my policy?
Can my policy ever be canceled due to health or other reasons?
How long is the policy rate in effect?
What happens at the end of the specified term?
How do I update my name, address or phone number?
How do I change the policy beneficiary?
Where do I send premium payments?
How do I confirm receipt of a recent payment?
How do I notify you of a new bank account for monthly drafts?
Can I change my policy's premium payment schedule?
Can I reinstate my policy if a premium is unpaid?
How do I obtain a duplicate copy of a lost policy?
What is underwriting?
Under what circumstances will coverage stop?

Why do I need life insurance? Life Insurance helps provide financial support to those who are most important to you in the event of your death. Besides providing financial security for your family, life insurance can help protect your financial assets, provide retirement income for your spouse and more. Here are some typical uses of life insurance proceeds.

  • Funeral Expenses - Life insurance proceeds can ensure that there is enough money for proper funeral and burial expenses.
  • Mortgage Protection - The proceeds of a life insurance policy can pay off the balance of a mortgage or provide an income stream to pay monthly mortgage or rent payments.
  • Income Replacement - Life insurance proceeds can provide a supplemental income stream to ensure that the surviving family members are able to maintain the same standard of living.
  • Education - Life insurance proceeds can ensure that the education costs of your children are covered in the event of your death.
  • Debts - Life insurance proceeds can be used to pay balances on your credit cards, student loans, and personal notes.
  • Taxes - Federal estate and state inheritance taxes can be pre-funded using the life insurance to preserve the value of an estate.

Back to top.

How much life insurance do I need? Unfortunately there is no magic rule of thumb for determining your life insurance needs. Every family's needs are as unique as the individuals that help make them up. In evaluating your life insurance coverage, make sure you consider how much replacement income your family will need, include the cost of inflation, and account for anticipated expenses such as college funding, among other factors. The One-Minute Financial Check-Up can help you understand and estimate what those needs are. For a complete analysis of your needs, consult an insurance protection specialist.

Back to top.

What is Simple Issue Term Life? Simple Issue Term is affordable, easy-to-understand coverage for all your basic life insurance needs. With flexible features, Simple Issue Term makes it simple to get protection that fits your lifestyle. Plus with a simple one-step application process, and no medical exam, getting coverage is fast and convenient. For more information, visit the Benefits of Simple Issue Term section of this site.

Back to top.

Is a medical exam required? There is no medical exam requirement - just answer five simple health questions to determine if you qualify.

Back to top.

Can my application be denied? The decision to issue your Simple Issue Term life insurance policy is based solely on your answers to our five health questions. It is possible to be denied coverage based on your answers. If you are denied for Simple Issue Term coverage, you may still qualify for a fully underwritten insurance product. For more information contact us

Back to top.

When does my life insurance coverage begin? Your coverage begins once we have received your signed application (assuming the answers to the health questions demonstrate your insurability) and first premium payment.

Back to top.

Will I have to provide updated medical information during the life of my policy? No, as long as the required premium payments are made you will not be asked to provide future evidence of insurability during the policy period.

Back to top.

Can my policy ever be canceled due to health or other reasons? No. Once a policy is issued, the insurance company cannot cancel it during the policy period for any reason - including health changes - as long as the required premium payments are made.

Back to top.

How long is the policy rate in effect? Once you have been approved and your first premium is paid, the rate is locked in for ten years.

Back to top.

What happens at the end of the specified term? At the end of the 10 year term, your policy will continue if you decide to renew at a new higher rate based on your age and rates then in effect. You will receive a letter prior to each renewal with the new rate. If you wish to keep the policy in force, simply pay the new premium. No further paperwork or action is required. If at the end of the specified term you wish to cancel your policy, simply notify the issuing insurance company in writing.

Back to top.

How do I update my name, address or phone number? Visit the Policy Changes section to download the Name Change Request Form or call 800.821.5434.

Back to top.

How do I change the policy beneficiary? Visit the Policy Changes section to download the Beneficiary Change Request Form or call 800.821.5434.

Back to top.

Where do I send premium payments? Call Policy Administration at 800.821.5434 or mail to Individual Assurance Company, Policy Administration, 2400 West 75th Street, Prairie Village, KS 66208.

Back to top.

How do I confirm receipt of a recent payment? Check your monthly bank statement, or call Policy Administration at 800.821.5434.

Back to top.

How do I notify you of a new bank account for monthly drafts? Visit the Policy Changes section of this site to download a new Direct Authorization Direct Debit Form. Complete and sign the form and mail it to the address provided on the form. Or call Policy Administration at 800.821.5434 for assistance.

Back to top.

Can I change my policy's premium payment schedule? Yes. At each policy anniversary you will have the option to change from an annual bill to an automatic debit or vice versa.

Back to top.

Can I reinstate my policy if a premium is unpaid? Yes. This policy may be reinstated within three years after the due date of an unpaid premium. The insurance provider must receive a written request from the owner, evidence of insurability, and payment of all overdue premiums with interest.

Back to top.

How do I obtain a duplicate copy of a lost policy? Call Policy Administration at 800.821.5434 or make the request in writing. Click here for the address.

Back to top.

What is underwriting? Underwriting standards and guidelines are used to determine the eligibility of a person for insurance coverage. Underwriting standards and guidelines can vary from one life insurance company to another. The common goal of the insurance industry in applying underwriting guidelines and standards is that the risks associated with particular insurance coverage for a particular individual be appropriately measured. For example, a person who has abused alcohol and drugs may have a higher risk and a shorter life expectancy than a person who has not. When you apply for Simple Issue Term life insurance there are medical questions to which you will be asked to respond. Your truthful answers to these questions are necessary to enable Individual Assurance Company to examine a number of factors based on its underwriting requirements and guidelines as to your eligibility and premium payment. These factors include: current health and physical condition; medical history; use of tobacco, alcohol and drugs; occupation; age; and gender (Except in states with unisex rates. Rates for females are lower than comparable rates for males at a given age since women enjoy longer life expectancies.)

Back to top.

Under what circumstances will coverage stop? Coverage will stop if you stop paying premiums or if you have made a misrepresentation, provided false information or omitted information on your application, or on the policy anniversary following your 80th birthday.

Back to top.